Welcome to the Privacy Policy of ECLIPTEK ("we," "us," or "our"), a pioneering entity committed to delivering innovative technological solutions through our suite of applications and platforms. This Privacy Policy is meticulously crafted to elucidate the manner in which we collect, utilize, store, and safeguard personal information provided by users of our website and associated services. ECLIPTEK operates in full adherence to the legislative frameworks governing privacy in New Zealand, as stipulated under the Privacy Act 2020, and in Australia, pursuant to the Privacy Act 1988, including its thirteen Australian Privacy Principles. This policy serves as a formal declaration of our unwavering dedication to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy applies to all personal information collected, processed, or maintained by ECLIPTEK through our website, mobile applications, and other digital platforms. Personal information, as defined under applicable laws, encompasses any data that can be used to identify an individual, including but not limited to names, contact details, email addresses, IP addresses, and usage data derived from interactions with our services. This policy is binding upon all employees, contractors, and third-party service providers engaged by ECLIPTEK, ensuring a uniform standard of privacy protection across our operations.
ECLIPTEK collects personal information solely for the purpose of facilitating the optimal functionality of our applications and platforms. Such collection occurs transparently, with users being duly informed at the point of data provision regarding the purpose, intended use, and the entities with whom such information may be shared within the confines of our operational ecosystem. We undertake to collect personal information directly from users in a lawful and non-intrusive manner, ensuring compliance with the Information Privacy Principles under New Zealand law and the APPs under Australian law. Should sensitive information be required, explicit consent will be sought prior to collection, and such data will be handled with the utmost discretion.
The personal information entrusted to ECLIPTEK is utilized exclusively to enable the efficient operation and enhancement of our applications and platforms. This includes, but is not limited to, providing personalized user experiences, ensuring technical support, and improving service delivery. We solemnly affirm that ECLIPTEK will not engage in the sale, gifting, trading, or any form of commercial exchange of personal information with third parties under any circumstances. Any use of personal information beyond the aforementioned purposes will be undertaken only with the express consent of the individual or as mandated by applicable legal obligations.
ECLIPTEK employs robust and state-of-the-art security measures to protect personal information against unauthorized access, loss, misuse, or disclosure. All data is stored in secure, encrypted environments, accessible only to authorized personnel whose roles necessitate such access. We adhere to industry best practices and continuously review our security protocols to safeguard the integrity and confidentiality of your information. Personal data is retained only for the duration required to fulfill the operational purposes outlined herein or as stipulated by relevant legislation, after which it will be securely deleted or anonymized.
ECLIPTEK does not disclose personal information to third parties except where such disclosure is essential for the provision of our services, such as to trusted service providers who assist in the technical infrastructure supporting our platforms. These third parties are contractually bound to uphold the same stringent privacy standards as ECLIPTEK and are prohibited from using your information for purposes beyond those specified. In the event of a legal requirement to disclose information, we will do so only to the extent necessary and in compliance with applicable laws, notifying affected users where permissible.
ECLIPTEK recognizes and upholds the rights of individuals under both New Zealand and Australian privacy laws, including the right to access, review, and request corrections to their personal information. Furthermore, we accord users the unequivocal right to request the termination of their personal data at any time. Such requests may be submitted in writing to our Privacy Officer via email at info@ecliptek.co.nz or through our designated online form on the ECLIPTEK website. Upon receipt of a valid termination request, we will promptly initiate the process to delete all personal information associated with the requesting individual, subject to any legal retention obligations, and confirm completion within 20 working days.
In the course of our operations, personal information may be transferred to secure facilities located in New Zealand, Australia, or other jurisdictions where ECLIPTEK or its service providers maintain infrastructure. All such transfers are conducted in strict accordance with the Privacy Act 2020 and the APPs, ensuring that equivalent levels of protection are maintained. Users will be notified of any significant changes to the jurisdictions involved in data storage.
ECLIPTEK utilizes cookies and similar tracking technologies to enhance user experience and gather analytical data to improve our services. Users may manage their cookie preferences via our website settings, and detailed information regarding the types and purposes of cookies employed is available within this Privacy Policy and our Cookie Notice.
ECLIPTEK reserves the right to amend this Privacy Policy to reflect changes in legal requirements, operational practices, or technological advancements. Any revisions will be published on this page, with conspicuous notification provided to users via email or prominent website alerts. We encourage users to review this policy periodically to remain informed of our privacy commitments.
For inquiries, complaints, or to exercise your privacy rights, please contact our team at:
We are committed to addressing your concerns promptly and professionally. Should you remain dissatisfied following our response, you may escalate your complaint to the Office of the Privacy Commissioner in New Zealand or the Office of the Australian Information Commissioner, as applicable.At ECLIPTEK, we hold the privacy and security of your personal information in the highest regard. This Privacy Policy embodies our pledge to maintain transparency, accountability, and respect for your rights, ensuring that your engagement with our platforms is both secure and trustworthy. Thank you for choosing ECLIPTEK as your partner in technological innovation.